Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of emilio morales

emilio morales

November 7, 2025

5  out of  5
rating by emilio morales
"Muchas gracias por el excelente servicio, realmente fue de 5 estrellas"
Profile photo of NY Superboy

NY Superboy

October 31, 2025

5  out of  5
rating by NY Superboy
"크리스티나가 매우 잘동하줬움니다"
We responded:
"Thank you! Happy we can help in Bergen county "
Profile photo of Eddy Ruiz

Eddy Ruiz

October 29, 2025

5  out of  5
rating by Eddy Ruiz
"Excelente Pablo muy profesional en atender al cliente, fue explícito en las coberturas."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tomáš Demčák

Tomáš Demčák

October 16, 2025

1  out of  5
rating by Tomáš Demčák
"Pretty disappointed after 5 months increased my monthly payment without any reason i had to call many times asking why paying more Pablo told me if i will accept life plan i can safe more i asked 2x if its for free he said yes no more money boom 60$ more on my bill pretty disappointed with this group of people!!"
We responded:
"Hi Tomas, we’re sorry to hear about your experience and any confusion regarding your billing. Our goal is to be transparent and helpful, and we’d like to review your account to clarify the charges. Please contact us directly at 201-877-4633 so we can assist you and resolve this. Thank you for your feedback."
Profile photo of Toby N Levenson

Toby N Levenson

October 6, 2025

5  out of  5
rating by Toby N Levenson
"Always extremely helpful and prompt. They answer all questions to help me understand best plan for me.In todays world it is nice to speak to a knowledgeable and pleasant person to help you thru the process.Love the experience with this group."
We responded:
"Thank you, Toby, for your kind words! It's always our pleasure to assist you with your insurance needs here in New Jersey. At State Farm, we strive to provide exceptional customer service, and we're glad you're happy with your experience. Let us know if there's anything else we can do for you! "
Profile photo of Tito Luch

Tito Luch

October 6, 2025

5  out of  5
rating by Tito Luch
"Muy buen servicio. Muchas gracias Pablo, aunque no pude comprar el seguro de State Farm usted me explico todas mis coberturas y me ayudó a entender más sobre mi seguro."
We responded:
"We're happy to hear about your positive experience with our team. Feel free to reach out for any other insurance questions for State Farm NJ! We appreciate you. Melanie Cappi State Farm and team!"
Profile photo of Levor White

Levor White

September 30, 2025

5  out of  5
rating by Levor White
"I had a excellent time with Pablo he help with my car insurance and house it was awesome and amazing on how help me save a lot of money on everything I need help and explain everything from detail to detail"
We responded:
"Levor, thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with policies that match your needs! We appreciate you. Melanie Ciappi and team! "
Profile photo of Alfonso Mature

Alfonso Mature

September 25, 2025

5  out of  5
rating by Alfonso Mature
"Pablo es una persona muy eficaz en su trabajo y fue muy amable en todo momento"
We responded:
"We're happy to hear about your positive experience with our team. Feel free to reach out for any other insurance questions for State Farm NJ! We appreciate you. Melanie Cappi State Farm and team!"
Profile photo of Fernado Fernadez

Fernado Fernadez

September 25, 2025

5  out of  5
rating by Fernado Fernadez
"Very good and professional service I will recommend, thank you so much."
We responded:
"Thank you, Fernado, for your kind words! It's always our pleasure to assist you with your home and auto insurance needs here in New Jersey. At State Farm, we strive to provide exceptional customer service, and we're glad you're happy with your experience. Let us know if there's anything else we can do for you! "
Profile photo of Luis Gutierrez

Luis Gutierrez

September 24, 2025

5  out of  5
rating by Luis Gutierrez
"Gracias Pablo por el apoyo de la documentación muchas gracias"
We responded:
"Luis, thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located in NJ we take pride on getting to know you and helping you with policies that match your needs. We appreciate you. Melanie Cappi and team! "
Profile photo of Alex C

Alex C

September 12, 2025

5  out of  5
rating by Alex C
"Amazing work, very understanding and try’s everything in order to make it work."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of frank gonzalez

frank gonzalez

September 8, 2025

5  out of  5
rating by frank gonzalez
"Good service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Alex Gertsen

Alex Gertsen

September 3, 2025

5  out of  5
rating by Alex Gertsen
"Pablo was so helpful with my auto insurance needs"
We responded:
"Thank you, Alex, for choosing us for your auto insurance needs. As a State Farm agent in New Jersey, it's our goal to provide reliable coverage and great service!"
Profile photo of Judy Del Gavio

Judy Del Gavio

September 3, 2025

5  out of  5
rating by Judy Del Gavio
"Pablo was Very helpful"
We responded:
"Thank you, Judy, for your kind words! It's always our pleasure to assist you with your insurance needs here in New Jersey. At State Farm, we strive to provide exceptional customer service, and we're glad you're happy with your experience. Let us know if there's anything else we can do for you! "
Profile photo of Yunsil Ho

Yunsil Ho

August 23, 2025

5  out of  5
rating by Yunsil Ho
"Pablo was great in assisting and explaining the policies in detail. So friendly and prompt!"
We responded:
"Thank you Yunsil for the 5 star google review ! Here at Melanie Ciappi State Farm we strive for excellence service ! "
Profile photo of Karan Patel

Karan Patel

July 18, 2025

5  out of  5
rating by Karan Patel
"Pablo was ver helpful and made a good deal"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Javier Jara

Javier Jara

July 12, 2025

5  out of  5
rating by Javier Jara
"Muy satisfecho, Pablo es un excelente persona y me brindó un servicio de calidad"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Edibel Castro

Edibel Castro

July 10, 2025

5  out of  5
rating by Edibel Castro
"Excelente atención muy buen trato por parte de Alexa y las demás personas que me han atendido no tengo ninguna queja"
We responded:
"Edibel, thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with policies that match your needs! We appreciate you. Melanie Ciappi and team!"
Profile photo of Elizabeth Carrington Barone

Elizabeth Carrington Barone

June 10, 2025

5  out of  5
rating by Elizabeth Carrington Barone
"Pablo at State Farm is incredible he is always respectable and very professional and gets the job done. So if you’re ever in need of car insurance I highly recommend him for all your services. Thank you."
We responded:
"Elizabeth, thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located Fairview we take pride on getting to know you and helping you with policies that match your needs! We appreciate you. Melanie Ciappi and team!"
Profile photo of Nino Rivas

Nino Rivas

June 9, 2025

5  out of  5
rating by Nino Rivas
"Muy buen servicio"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Dianelly De Jesús

Dianelly De Jesús

June 5, 2025

5  out of  5
rating by Dianelly De Jesús
"Muy buena"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Feel free to reach out for any other insurance questions for State Farm NJ! "
Profile photo of Jeremy

Jeremy

June 4, 2025

5  out of  5
rating by Jeremy
"Working with Harry was a pleasure. Very, very helpful and expressed genuine concern and thoughtfulness towards any question and concerns that I had. His expertise plays a huge part in why I will be returning again, and again, again."
We responded:
"Thank you, Jeremy, for your kind words! It's always our pleasure to assist you with your home and auto insurance needs here in New Jersey. At State Farm, we strive to provide exceptional customer service, and we're glad you're happy with your experience. Let us know if there's anything else we can do for you!"
Profile photo of nelson tome

nelson tome

June 3, 2025

5  out of  5
rating by nelson tome
"Such a great group of people!!!! Cristina was amazing with me a helped me all the way through the process. She was very knowledgeable and answered all of my questions and more importantly the price that I got was amazing!!!! Definitely do your due diligence and give State Farm a chance they will help you."
We responded:
"Thank you Nelson for the kind words! Im glad Cristina was able to help with your questions and a great price."
Profile photo of Alexis Rivas

Alexis Rivas

June 3, 2025

5  out of  5
rating by Alexis Rivas
"Excelente servicio"
We responded:
"Alexis, thank you for your 5 star review, here at Melanie Ciappi State Farm insurance Agency we take pride on getting to know you and helping you with policies that match your needs! We appreciate you. Melanie Ciappi and team! "
Profile photo of Jonathan Lopez

Jonathan Lopez

May 30, 2025

5  out of  5
rating by Jonathan Lopez
"Lo mejor en atenciones que he conocido..paciente y entendido en la materia"
We responded:
"thank you for your 5 star review and kind words, here at Melanie Ciappi State Farm insurance Agency located in NJ we take pride on getting to know you and helping you with policies that match your needs. We appreciate you. Melanie Cappi and team! "